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FS#8396 — rbx-s6-6k

Attached to Project— Reseau Internet et Baies
Maintenance
Entire OVH Network
CLOSED
100%
Le router a crashé

Apr 9 10:27:08 GMT: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

Apr 9 10:27:08 GMT: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by the SP
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x46ae74a4
PC = 0x42af803c, SP = 0x44d4a708, RA = 0x416c15a0
Cause Reg = 0x00003c20, Status Reg = 0x34008002

Apr 9 10:27:14 GMT: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

Apr 9 10:27:13 GMT: %SYS-SP-3-CPUHOG: Task is running for (4428)msecs, more than (2000)msecs (5/5),process = Crash writer.
-Traceback= E
Apr 9 10:27:13 GMT: %SYS-SP-3-CPUHOG: Task is running for (4432)msecs, more than (2000)msecs (5/5),process = Crash writer.
-Traceback= 419B5690 114C 7D0 5 5 41D2BE40 443A0D90
Apr 9 10:27:14 GMT: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor

Date:  Wednesday, 10 April 2013, 09:36AM
Reason for closing:  Done
Comment by OVH - Tuesday, 09 April 2013, 11:39AM

le crash est dû à la carte VPN qu'on a dans
le routeur. on la coupe puisque désormais
on en a plus besoin. le service VPN se fait
sur un routeur isolé.

Apr 9 10:26:09 GMT: %IPC-SP-5-WATERMARK: 1944 messages pending in rcv for the port Card7/0:Request(10000.7) seat 10000
Writing debuginfo to bootflash:debuginfo_mini_20130409-092609

validblock_diagnose, code = 5

current memory block, bp = 0x4441902C,
memory pool type is Processor
data check, ptr = 0x44419054

next memory block, bp = 0x44459938,
memory pool type is Processor
data check, ptr = 0x44459960

previous memory block, bp = 0x44418FBC,
memory pool type is Processor
data check, ptr = 0x44418FE4


Comment by OVH - Tuesday, 09 April 2013, 11:40AM

34 -rw- 25000 Apr 9 2013 10:26:10 +01:00 debuginfo_mini_20130409-092609
35 -rw- 429158 Apr 9 2013 10:27:06 +01:00 crashinfo_20130409-102707-GMT

ça va être ça. okey. on coupe.


Comment by OVH - Tuesday, 09 April 2013, 11:52AM

crash.

on change la sup.


Comment by OVH - Tuesday, 09 April 2013, 12:31PM

sup changé. le routeur booté. ça jazze.


Comment by OVH - Tuesday, 09 April 2013, 13:16PM

crash à nouveau. donc c'est pas la sup.


Comment by OVH - Tuesday, 09 April 2013, 13:29PM

on va ouvrir le TAC chez Cisco.
en paralele on pense que le probleme vient de bouts
de commandes de "crypto" de la carte VPN qui n'est
plus dans le chassis. on va purger la conf et
redemarrer le router.


Comment by OVH - Tuesday, 09 April 2013, 14:23PM

on redemarre avec la conf purgé de tout
ce qui est le VPN.