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FS#8381 — rbx-s4-6k

Attached to Project— Reseau Internet et Baies
Maintenance
Entire OVH Network
CLOSED
100%
le routeur a rebooté. le trafic
s'ecoule sur rbx-s3-6k. on a eu
33 secondes de coupure.



1y51w: IPC: Cannot find original message for ACK HDR: 8ED28C8 src: 10019, dst: 2150000, index: 0, seq: 55503, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824A8E0, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8FC7FC8 src: 10019, dst: 2150000, index: 0, seq: 55508, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824A91F, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8F310C8 src: 10019, dst: 2150000, index: 0, seq: 55513, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824A955, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8F70EC8 src: 10007, dst: 2150000, index: 1, seq: 65492, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824A984, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8F6D6C8 src: 10019, dst: 2150000, index: 0, seq: 55518, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824A98B, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8EE55C8 src: 10007, dst: 2150000, index: 1, seq: 65497, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824A9CC, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8F738C8 src: 10019, dst: 2150000, index: 0, seq: 55523, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824AA00, lo: 0
1y51w: IPC: Cannot find original message for ACK HDR: 8EF3CC8 src: 10007, dst: 2150000, index: 1, seq: 65502, sz: 20, type: 11, flags: 2, ext_flags: 0x0, hi: 8824AA1D, lo: 0
Apr 5 10:18:27 GMT: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by the SP
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x46635334
PC = 0x42da3e6c, SP = 0x44944f68, RA = 0x413e9a14
Cause Reg = 0x00003820, Status Reg = 0x34008002
rommon 1 >
No warm reboot Storage
*** System received an unknown failure ***

Date:  Friday, 05 April 2013, 14:48PM
Reason for closing:  Done
Comment by OVH - Friday, 05 April 2013, 11:44AM

l'une des cartes est morte.

Apr 5 11:41:38 rbx-s4-6k.fr.eu 529: Apr 5 10:41:16 GMT: %ONLINE-SP-6-ONLINE_TIMER: Module 9, Proc. 0. Failed to bring online because of online timer event
Apr 5 11:41:40 rbx-s4-6k.fr.eu 530: Apr 5 10:41:16 GMT: %C6KPWR-SP-4-DISABLED: power to module in slot 9 set off (Module Failed SCP dnld)
Apr 5 11:43:22 rbx-s4-6k.fr.eu 532: Apr 5 10:42:57 GMT: %DIAG-SP-6-RUN_COMPLETE: Module 9: Running Complete Diagnostics...
Apr 5 11:43:25 rbx-s4-6k.fr.eu 533: Apr 5 09:42:50.149: %SYS-DFC9-5-RESTART: System restarted --


Comment by OVH - Friday, 05 April 2013, 12:07PM

remplaced


Comment by OVH - Friday, 05 April 2013, 12:28PM

Le routeur a recrashé. Nous profitons pour changer la version
de l'IOS.

rommon 2 > reset


Comment by OVH - Friday, 05 April 2013, 13:25PM

probleme de boot de la nouvelle image
probleme du fichier de configuration corrompu

ça sera la sup.

on la change.

probleme de boot de la nouvelle image.
on change l'image a moins recente.

ça boot. le fichier de conf a été chargée.

le boot en cours.


Comment by OVH - Friday, 05 April 2013, 13:30PM

Apr 5 11:40:34 GMT: %SYS-SP-5-RELOAD: Reload requested by Delayed Reload. Reload Reason: FIB Protocol Allocation mismatch.
Apr 5 11:40:35 GMT: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor


Comment by OVH - Friday, 05 April 2013, 13:42PM

saloperie.

bon.
on boote la sup. et on coupe toutes les cartes avant
que ça replante.

stable.

on va activer les 8 cartes de service une à une pour
voir laquelle fait planter le routeur.


Comment by OVH - Friday, 05 April 2013, 13:43PM

1: ok
2: ok
3: ok
4: ok
6: ok
7: ok
8: ok
9: ok


Comment by OVH - Friday, 05 April 2013, 13:45PM

tous les ports sont toujours coupés. on le reload.


Comment by OVH - Friday, 05 April 2013, 14:17PM

le routeur semble d'être stable.
on reload une derniere fois puis
on le remet dans la production.


Comment by OVH - Friday, 05 April 2013, 14:29PM

On va remettre le trafic


Comment by OVH - Friday, 05 April 2013, 14:48PM

Le routeur est stable.

resultat:
1 carte 4x10G morte
1 carte sup720 morte

désolé pour la gene. on a eu 4 coupures de 30 secondes environ.