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FS#5859 — filerz106.1000gp /homez.106

Attached to Project— Web Hosting / CloudDB
Incident
Cluster012
CLOSED
100%
Le serveur est instable et a redémarré 2 fois. Nous cherchons la cause.


--------------- ------------------------------------ -------------- ---------
TIME EVENT-ID MSG-ID SEVERITY
--------------- ------------------------------------ -------------- ---------
Oct 03 17:37:17 f3906226-9603-6883-ae83-aa4503e40168 PCI-8000-8S Critical

Host : filerz106
Platform : X6DVA Chassis_id : 1234567890
Product_sn :

Fault class : fault.io.pci.device-interr 67%
fault.io.pci.bus-linkerr 33%
Affects : dev:////pci@0,0/pci8086,3595@2/pci8086,32a@0,2/pci1000,30e0@1
dev:////pci@0,0/pci8086,3595@2/pci8086,32a@0,2
faulted but still in service
FRU : "MB" (hc://:product-id=X6DVA:server-id=filerz106:chassis-id=1234567890/motherboard=0)
faulty

Description : An unrecoverable problem has been detected on the specified bus
or on the specified transmitting device.
Refer to http://sun.com/msg/PCI-8000-8S for more information.

Response : One or more device instances may be disabled

Impact : Possible loss of services provided by the device instances
associated with this fault




Date:  Tuesday, 04 October 2011, 11:29AM
Reason for closing:  Done
Additional comments about closing:  Le serveur est stabilisé.
Comment by OVH - Monday, 03 October 2011, 21:54PM

Nous avons un doute sur une des cartes PCI qui pourrait être mal clipsée ou le bus qui pourrait être endommagé.
On va profiter des maintenances de cette nuit pour investiguer.


Comment by OVH - Tuesday, 04 October 2011, 01:08AM

Le serveur a été checké de A à Z.
Il y avait un léger jeu sur une des cartes PCI.

On surveille le serveur.