OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
clouddb012.sql020 ; clouddb026.eu001
Incident Report for Web Cloud
Resolved
clouddb012.sql020 et clouddb026.eu001 sont down. Investigation en cours. Plus de détails dans les commentaires ci-dessous.

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clouddb012.sql020 and clouddb026.eu001 are down. Investigation in progress. More details in the below comments.

Update(s):

Date: 2021-04-10 09:29:01 UTC
11:01 CEST: first alert on the Databases team side. On-call triggered.
11:07 CEST: the PCI on-call team had been called. They already were on the issue.
11:15 CEST: both VM UP and running.

Date: 2021-04-10 09:25:51 UTC
Les serveurs de la baie redémarrent. Celui hébergeant nos 2 VM est UP. Les services sont UP également.

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The servers of the rack are starting. The one hosting our 2 VM is UP. The services are UP too.

Date: 2021-04-10 09:24:34 UTC
Une fuite d'eau mineure a fait disjoncter la baie dans laquelle était hébergée, entre autres, le serveur qui héberge ces 2 VM.

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A minor water leak disrupted the rack where is, among others, the server hosting both VM.
Posted Apr 10, 2021 - 09:16 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).