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cluster07 / filerz396
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the hardware incident on storage equipment filerz396 on web hosting cluster 7.

Following all the necessary information:

Start time: March 6, 2021 9:34 PM (GMT+01:00)
Severity level : Major
User impact : access lost to the storage
Technical impact (DC/geographical area) : GRA1
Root cause : Hardware failure

Thank you for your understanding

Update(s):

Date: 2021-03-06 21:14:14 UTC
Service fixed
March 6, 2021 10:11 PM (GMT+01:00)
Posted Mar 06, 2021 - 20:49 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).