OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Technical intervention on clusters SQL6 et SQL7 on GRA1
Incident Report for Web Cloud
Resolved
We have an incident on some hosts our clouddb/sharedsql servers on GRA1.
We are working on it, we will let you know as soon as possible what's happening.

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Nous rencontrons actuellement un incident sur des hôtes sharedsql/clouddb sur GRA1
Nous sommes actuellement en train d'investiguer. Nous vous tenons au courant dès que nous en savons d'avantage



Update(s):

Date: 2021-03-02 20:02:33 UTC
Both VM are now UP and running.

Date: 2021-03-02 18:32:17 UTC
Le remplacement de la RAM n'a pas suffit. Nous remplaçons également la carte mère.

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Replacing the RAM is not enough. The motherboard is being replaced too.

Date: 2021-03-02 17:23:10 UTC
Les VM sharedsql009.sql006 et sharedsql008.sql006 se trouvent sur le même serveur physique qui a un problème de RAM. Ce problème empêche le serveur de redémarrer. La RAM est en train d'être changée.

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Both sharedsql009.sql006 and sharedsql008.sql006 VM are located on the same physical server, with a RAM issue on it. This issue prevent the server to reboot. The RAM is being changed.

Date: 2021-03-02 17:14:35 UTC
VM clouddb018.sql007.gra.hosting.ovh.net has been migrated to a new host. VM is now up and running
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La VM clouddb018.sql007.gra.hosting.ovh.neta été migré sur un nouveau serveur. VM est maintenant fonctionnelle

Date: 2021-03-02 16:57:47 UTC
VMs concerned are:

sharedsql009.sql006.gra.hosting.ovh.net
sharedsql008.sql006.gra.hosting.ovh.net
clouddb018.sql007.gra.hosting.ovh.net

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We are still working on it to identify the root cause

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Nous continuons d'investiguer pour identifier l'origine d'incident
Posted Mar 02, 2021 - 16:07 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).