OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Cluster015 / Offer perso / pro
Incident Report for Web Cloud
Resolved
Dear Customers,

We have noticed a random occurrence of 50x errors on the personal/professional offers of the cluster015.
We are actively working to resolve this problem

Following all the necessary information.


Start time: Wed Feb 24 2021 09:00 AM Europe/Paris
Severity level : Minor
User impact : random 50x errors observed on some hosted websites
Technical impact (DC/geographical area) : GRA2
Root cause : Unknown
Scope of impact : Perso/Pro offers on cluster015

Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2021-02-25 13:30:40 UTC
We validate this patch. No side effects appeared.

Date: 2021-02-25 08:45:06 UTC
We deployed a patch.
We are keeping an eye on this cluster to validate that everything is OK.
Posted Feb 24, 2021 - 16:17 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).