cluster030 / filerz

OVHcloud Web Hosting Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

cluster030 / filerz

Incident Report for Web Cloud

Resolved

Dear Customers,

Please note the major incident on some storage equipment on web hosting cluster 030.

Following all the necessary information.

Start time: Mon Feb 18 2021 18:25 Europe/Paris
Severity level : Major
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA3
Root cause : Unknown
Scope of impact : All offers on cluster030
Workaround : NA

Thank you for your understanding

Update(s):

Date: 2021-02-18 18:12:33 UTC
Fixed storage devices connectivity with webservers

Posted Feb 18, 2021 - 17:28 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).