OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
cluster007,012,013,015 / SSH access
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the incident on the SSH service on some webhosting clusters.
Following all the necessary information.
Start time: Wed Feb 03 2021 23:00 Europe/Paris
Severity level : Medium
User impact : The SSH service at ssh.cluster0XX.hosting.ovh.net is flapping
Technical impact (DC/geographical area) : GRA2
Root cause : Unknown
Time resolution : Unknown
Workaround : Use regular FTP for files transfer
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2021-02-04 13:24:54 UTC
End of incident on Thursday, 04 February 2021, 03:43 Europe/Paris
Date: 2021-02-04 02:43:03 UTC
Situation is now stable on the 4 clusters.
We are keeping theses services under strict surveillance.
Date: 2021-02-04 02:01:57 UTC
After the network equipment reload connection issues are still present. We are investigating.
Date: 2021-02-04 00:33:35 UTC
The faulty network equipment has been detected.
The network team is performing an operation to reload the network equipment.
Please note the incident on the SSH service on some webhosting clusters.
Following all the necessary information.
Start time: Wed Feb 03 2021 23:00 Europe/Paris
Severity level : Medium
User impact : The SSH service at ssh.cluster0XX.hosting.ovh.net is flapping
Technical impact (DC/geographical area) : GRA2
Root cause : Unknown
Time resolution : Unknown
Workaround : Use regular FTP for files transfer
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2021-02-04 13:24:54 UTC
End of incident on Thursday, 04 February 2021, 03:43 Europe/Paris
Date: 2021-02-04 02:43:03 UTC
Situation is now stable on the 4 clusters.
We are keeping theses services under strict surveillance.
Date: 2021-02-04 02:01:57 UTC
After the network equipment reload connection issues are still present. We are investigating.
Date: 2021-02-04 00:33:35 UTC
The faulty network equipment has been detected.
The network team is performing an operation to reload the network equipment.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).