OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
clouddb025.sql007
Incident Report for Web Cloud
Resolved
clouddb025.sql007 est down, investigation en cours. Nous mettons la progression de l'incident dans les commentaires.

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clouddb025.sql007 is down, investigation in progress. Check the comments to see the progress of the issue.

Update(s):

Date: 2021-01-26 20:15:34 UTC
2021-01-26 21:12 CET: Services are UP and running.

Date: 2021-01-26 19:40:53 UTC
2021-01-26 20:30 CET: La carte mère a été changée. Mise à jour du firmware et configuration IPMI en cours.

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2021-01-26 20:30 CET: The motherboard had been changed. The firmware is being upgraded and the IPMI is being configured.

Date: 2021-01-26 18:50:45 UTC
2021-01-26 19:43 CET: La carte mère est également atteinte. Elle est en train d'être changée.

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2021-01-26 19:43 CET: The motherboard is also impacted. It's being changed.

Date: 2021-01-26 18:28:57 UTC
2021-01-26 19:25 CET: L'eau a atteint le PSU qui a généré un court-circuit. Il est en train d'être changé. Le reste du serveur (en particulier les disques) n'ont pas été touchés.

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2021-01-26 19:25 CET: The water went in the PSU and generated a short-circuit. It's being changed. The other components are OK (especially the disks).

Date: 2021-01-26 17:55:26 UTC
2021-01-26 18:40 CET: First alert on Databases team. The infra team also had their first alert at the same time.
2021-01-26 18:48 CET: There's a water leak in the bay of the host.
Posted Jan 26, 2021 - 17:53 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).