Espace client / manager

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Customer Service

Resolved

Due to a configuration error on our side, an invalid client IP address has been forwarded to our backends.
This may have prevented you to connect to your customer portal or to configure your service correctly from 08:43 UTC to 11:03 UTC.

Service has been restored since 11:03 UTC.

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A cause d'une erreur de configuration de notre part, l'adresse IP cliente transmise à nos services internes était parfois invalide.
Ceci a pu vous empêcher d'accéder à votre espace client ou de configurer vos services correctement entre 8h43 UTC et 11h03 UTC.

Le service est rétabli depuis 11h03 UTC.

Posted Jan 11, 2021 - 16:36 UTC

This incident affected: Control panel & API || Control panel (EU, CA).