Please note the minor incident on storage equipment filerz188 on web hosting cluster 26.
Following all the necessary information:
Start time: Mon Jan 4 14:45:28 CET 2021
Severity level : Minor
User impact : Slowdowns observed on websites
Technical impact (DC/geographical area) : GRA1
Thank you for your understanding
Update(s):
Date: 2021-01-08 15:03:41 UTC Closing this ticket since the slowdowns are absent since the corrective actions.
Date: 2021-01-07 14:16:41 UTC We are confident that we found the cause of the problem but we continue to monitor closely.
Date: 2021-01-06 19:13:29 UTC Corrective actions have been undertaken. We are confirming there effect.
Date: 2021-01-05 14:55:07 UTC We are still investigating the root cause of this issue.
Posted Jan 04, 2021 - 13:46 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).