OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
cluster023/filerz144
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the minor incident on : filerz144 on cluster023

Following all the necessary information.

Start time: Wednesday Dec 02 2020 17:30:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Unknown
Scope of impact : All offers using this filerz on cluster023
Time resolution : Unknown ETA
Current status : open
On-going actions : Sync with storage team to improve performance
Workaround : NA

Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2020-12-03 09:17:38 UTC
The filerz is stable again.
We close this task

Date: 2020-12-02 23:29:37 UTC
We have applied a temporary fix to the filerz that seem to alleviate the situation.

We are continuing to monitor the situation closely.
Posted Dec 02, 2020 - 18:03 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).