FS#47926 — cluster020 / filerz30
Attached to Project— Web Hosting / CloudDB
Incident | |
Cluster020 | |
CLOSED | |
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Dear Customers,
Please note the minor incident on : filerz.30 on cluster020
Following all the necessary information.
Start time: Mon Nov 30 2020 02:30:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Unknown
Scope of impact : All offers using this filerz on cluster023
Time resolution : Unknown ETA
Current status : open
On-going actions : Sync with storage team to improve performance
Workaround : NA
Thank you for your understanding
OVHcloud Technical team
Date: Thursday, 03 December 2020, 11:53AMPlease note the minor incident on : filerz.30 on cluster020
Following all the necessary information.
Start time: Mon Nov 30 2020 02:30:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Unknown
Scope of impact : All offers using this filerz on cluster023
Time resolution : Unknown ETA
Current status : open
On-going actions : Sync with storage team to improve performance
Workaround : NA
Thank you for your understanding
OVHcloud Technical team
Reason for closing: Done
We are still looking for the root cause in order to contain this problem.