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FS#47926 — cluster020 / filerz30

Attached to Project— Web Hosting / CloudDB
Incident
Cluster020
CLOSED
100%
Dear Customers,

Please note the minor incident on : filerz.30 on cluster020

Following all the necessary information.

Start time: Mon Nov 30 2020 02:30:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Unknown
Scope of impact : All offers using this filerz on cluster023
Time resolution : Unknown ETA
Current status : open
On-going actions : Sync with storage team to improve performance
Workaround : NA

Thank you for your understanding

OVHcloud Technical team
Date:  Thursday, 03 December 2020, 11:53AM
Reason for closing:  Done
Comment by OVH - Tuesday, 01 December 2020, 12:27PM

We are still looking for the root cause in order to contain this problem.