Start time: Wednesday, October 31 2020 09:00:00 UTC+2 (Europe/Paris)
Severity level : High/degraded service
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : Gravelines
Root cause : vRack incident
Scope of impact : All offers on Gravelines clusters
Time resolution : Unknown ETA
Current status : open
On-going actions : vRack team is working to resolve issue
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-31 09:58:29 UTC Incident is now closed.
Date: 2020-10-31 09:24:08 UTC WebHosting Service is now fully restored.
Posted Oct 31, 2020 - 08:58 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).