OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
cluster003 / filerz916
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the incident on storage equipment filerz916
Following all the necessary information.
Start time: Tuesday Oct 22 2020 11:30 Europe/Paris
Severity level : medium
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA2
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-26 11:22:00 UTC
The situation is back to normal.
Date: 2020-10-22 18:57:37 UTC
Performance issues seem to be under control for the moment, we are monitoring the situation closely.
Date: 2020-10-22 18:11:22 UTC
Unexpected performance issues are occuring, we are investigating.
Date: 2020-10-22 16:13:36 UTC
The disk has been changed
Date: 2020-10-22 13:20:07 UTC
We have identified a hardware problem. We will replace it as soon as possible.
Once the hardware is replaced, latency times and access difficulties will be reduced. However, this will create new latencies while we integrate the new disk into the disk set.
Please note the incident on storage equipment filerz916
Following all the necessary information.
Start time: Tuesday Oct 22 2020 11:30 Europe/Paris
Severity level : medium
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA2
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-26 11:22:00 UTC
The situation is back to normal.
Date: 2020-10-22 18:57:37 UTC
Performance issues seem to be under control for the moment, we are monitoring the situation closely.
Date: 2020-10-22 18:11:22 UTC
Unexpected performance issues are occuring, we are investigating.
Date: 2020-10-22 16:13:36 UTC
The disk has been changed
Date: 2020-10-22 13:20:07 UTC
We have identified a hardware problem. We will replace it as soon as possible.
Once the hardware is replaced, latency times and access difficulties will be reduced. However, this will create new latencies while we integrate the new disk into the disk set.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).