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FS#47267 — Cluster026 /filerz171

Attached to Project— Web Hosting / CloudDB
Incident
Cluster026
CLOSED
100%
Dear customers,

We observed slowness on the the filerz171.
We are actively working to resolve the problem.

Following all the necessary information.

Start time: Friday October 15 2020 12:00:00 PM UTC+2 (Europe/Paris)
Severity level : medium
User impact : Service degraded

Thank you for your understanding

OVHcloud Technical team
Date:  Monday, 26 October 2020, 12:31PM
Reason for closing:  Done
Additional comments about closing:  The situation is back to normal.
Comment by OVH - Friday, 16 October 2020, 16:33PM

We have launched a maintenance task to improve performance and integrate backups. This is currently having a negative impact by the time it is finished.
We continue to take action to limit this impact.


Comment by OVH - Monday, 19 October 2020, 16:20PM

Treatment times seem to have returned to normal.
We are keeping an eye on this filerz to react quickly on it.


Comment by OVH - Thursday, 22 October 2020, 14:23PM

After the latest maintenance tasks, the response times of the filerz have improved.
However, for a brief moment we notice a performance degradation for a few minutes. We are investigating the cause.


Comment by OVH - Thursday, 22 October 2020, 19:54PM

This filerz response times are almost back to normal.
We keep it under surveillance.