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FS#47241 — Cluster020/Filerz66

Attached to Project— Web Hosting / CloudDB
Incident
Cluster020
CLOSED
100%
Dear customers,

We observed slowness on the the filerz66.
We are actively working to resolve the problem.

Following all the necessary information.

Start time: Thursday October 15 2020 17:00:00 PM UTC+2 (Europe/Paris)
Severity level : medium
User impact : Service degraded

Thank you for your understanding

OVHcloud Technical team
Date:  Thursday, 22 October 2020, 14:00PM
Reason for closing:  Done
Comment by OVH - Friday, 16 October 2020, 13:54PM

We have launched a maintenance task to improve performance and integrate backups. This is currently having a negative impact by the time it is finished.
We continue to take action to limit this impact.


Comment by OVH - Monday, 19 October 2020, 16:35PM

We are again seeing higher than normal response times.We are working on it.


Comment by OVH - Thursday, 22 October 2020, 14:00PM

Response times are normal again.