Issue on ticket creation for Telco services

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Customer Service

Resolved

Our internal ticketing platform is currently experiencing performance issues, leading to tickets not being created. Our teams are actively working on it.

Update(s):

Date: 2020-09-28 13:30:32 UTC
Issue has been fixed at 12.20 FR time. We keep the system under monitoring state.

Posted Sep 28, 2020 - 10:02 UTC

This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).