OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
cluster020 / filerz32
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the minor incident on the storage equipment filerz32 on webhosting cluster 20.
Following all the necessary information:
Start time: Thu Sep 17 2020 06:00:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Storage equipment snapshots
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-09-21 15:25:14 UTC
We have opened a global task for this incident: http://travaux.ovh.net/?do=details&id=46841
Date: 2020-09-18 13:07:43 UTC
The maintenance task was carried out correctly.
Another software maintenance is in progress on this filerz which implies slowdowns.
Date: 2020-09-18 10:02:10 UTC
A maintenance action is scheduled at 2 pm
Date: 2020-09-18 08:45:04 UTC
The filerz is slow again.
We are looking for the root cause.
Please note the minor incident on the storage equipment filerz32 on webhosting cluster 20.
Following all the necessary information:
Start time: Thu Sep 17 2020 06:00:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Storage equipment snapshots
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-09-21 15:25:14 UTC
We have opened a global task for this incident: http://travaux.ovh.net/?do=details&id=46841
Date: 2020-09-18 13:07:43 UTC
The maintenance task was carried out correctly.
Another software maintenance is in progress on this filerz which implies slowdowns.
Date: 2020-09-18 10:02:10 UTC
A maintenance action is scheduled at 2 pm
Date: 2020-09-18 08:45:04 UTC
The filerz is slow again.
We are looking for the root cause.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).