OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
APAC zone
Incident
Report for Network & Infrastructure
Resolved
Sep 9, 2020 10:34 AM UTC+2
Hello,
We have detected a degradation in service performance in APAC zone. Our teams are fully engaged in fixing the issue and restore the service as fast as possible.
We apologize for the inconvenience.
---
Bonjour,
Nous constatons une degradation de service vers la zone APAC. Nos equipes sont mobilisées pour rétablir la situation au plus vite.
Nous nous excusons pour la gêne occasionnée.
Update(s):
Date: 2020-09-09 17:28:17 UTC
All related alarms cleared after provider completed the fiber restoration for both segment L1 and L2.
We apologize for the inconvenience caused. Thank you for your patience and understanding.
Date: 2020-09-09 16:02:53 UTC
Our provider advised that one of the path is fully restored and went up at 12:43 UTC 9-Sep-2020. Restoration of the other path is still ongoing, No ETR at this moment.
We do not observe any service degradation.
We apologize for the inconvenience caused. Thank you for your patience and understanding.
Date: 2020-09-09 14:49:12 UTC
Sep 9, 2020 16:40 AM UTC+2
Our links between Marseille and singapore have been UP and stable since around 15:00 UTC+2.
We are monitoring the situation and waiting for official end of work update from our provider.
---
Nos liens entre Marseille et Singapour sont remonté vers 15:00 UTC+2
Nous surveillons la situation et attendons une confirmation de notre operateur.
Date: 2020-09-09 13:03:24 UTC
Sep 9, 2020 15:00 AM UTC+2
L1 and L2 segment Singapore-Malaysia are down. NO ETR a this moment
We are fuly aware that the situation is still not satisfactory.
---
Les segments L1 et L2 a Singapour-Malaysie sont deconnectés. Aucun ETR pour le moment.
nous sommes conscients que la situation n'est toujours pas satisfaisante
Date: 2020-09-09 10:05:03 UTC
Sep 9, 2020 12:00 AM UTC+2
Our provider has identified a fiber issue between Marseille and Singapore.
They are working to restore the service.
---
L'Operateur a identifié un defaut sur une fibre entre Marseille et Singapour.
Les travaux sont en cours.
Hello,
We have detected a degradation in service performance in APAC zone. Our teams are fully engaged in fixing the issue and restore the service as fast as possible.
We apologize for the inconvenience.
---
Bonjour,
Nous constatons une degradation de service vers la zone APAC. Nos equipes sont mobilisées pour rétablir la situation au plus vite.
Nous nous excusons pour la gêne occasionnée.
Update(s):
Date: 2020-09-09 17:28:17 UTC
All related alarms cleared after provider completed the fiber restoration for both segment L1 and L2.
We apologize for the inconvenience caused. Thank you for your patience and understanding.
Date: 2020-09-09 16:02:53 UTC
Our provider advised that one of the path is fully restored and went up at 12:43 UTC 9-Sep-2020. Restoration of the other path is still ongoing, No ETR at this moment.
We do not observe any service degradation.
We apologize for the inconvenience caused. Thank you for your patience and understanding.
Date: 2020-09-09 14:49:12 UTC
Sep 9, 2020 16:40 AM UTC+2
Our links between Marseille and singapore have been UP and stable since around 15:00 UTC+2.
We are monitoring the situation and waiting for official end of work update from our provider.
---
Nos liens entre Marseille et Singapour sont remonté vers 15:00 UTC+2
Nous surveillons la situation et attendons une confirmation de notre operateur.
Date: 2020-09-09 13:03:24 UTC
Sep 9, 2020 15:00 AM UTC+2
L1 and L2 segment Singapore-Malaysia are down. NO ETR a this moment
We are fuly aware that the situation is still not satisfactory.
---
Les segments L1 et L2 a Singapour-Malaysie sont deconnectés. Aucun ETR pour le moment.
nous sommes conscients que la situation n'est toujours pas satisfaisante
Date: 2020-09-09 10:05:03 UTC
Sep 9, 2020 12:00 AM UTC+2
Our provider has identified a fiber issue between Marseille and Singapore.
They are working to restore the service.
---
L'Operateur a identifié un defaut sur une fibre entre Marseille et Singapour.
Les travaux sont en cours.