OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Hosting-Reseller - API
Incident
Report for Web Cloud
Resolved
Start time: Fri Sep 07 2020 14:50:00 AM Europe/Paris
Severity level : Minor
User impact : Slowdown on API calls
Technical impact (DC/geographical area) : GRA5
Root cause : API Calls
Scope of impact : New order mostly impact, others calls could be delayed
Time resolution : Unknown ETA
Current status : open
On-going actions : Clean on api database, and task scheduler.
Workaround : NA
Intervention in progress on API and tasks management on Hosting-Reseller.
Some calls could be delayed (install, upsize...)
Update(s):
Date: 2020-09-23 12:10:13 UTC
All task has been fixed, we keep working on stabilized the infra
Date: 2020-09-17 14:24:40 UTC
Dear Customers,
Some existing tasks are still pending, we are working on it.
New tasks will not be affected.
Date: 2020-09-15 14:33:50 UTC
API is now at nominal point.
Some existing task are still pending, we working on it.
New tasks will not affected.
Date: 2020-09-11 17:05:17 UTC
We keep periodic tasks disable, some recent new order could be delayed for a few time.
Severity level : Minor
User impact : Slowdown on API calls
Technical impact (DC/geographical area) : GRA5
Root cause : API Calls
Scope of impact : New order mostly impact, others calls could be delayed
Time resolution : Unknown ETA
Current status : open
On-going actions : Clean on api database, and task scheduler.
Workaround : NA
Intervention in progress on API and tasks management on Hosting-Reseller.
Some calls could be delayed (install, upsize...)
Update(s):
Date: 2020-09-23 12:10:13 UTC
All task has been fixed, we keep working on stabilized the infra
Date: 2020-09-17 14:24:40 UTC
Dear Customers,
Some existing tasks are still pending, we are working on it.
New tasks will not be affected.
Date: 2020-09-15 14:33:50 UTC
API is now at nominal point.
Some existing task are still pending, we working on it.
New tasks will not affected.
Date: 2020-09-11 17:05:17 UTC
We keep periodic tasks disable, some recent new order could be delayed for a few time.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).