Update on Contact Center Phone and Live Chat

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Scheduled Maintenance Report for Customer Service

Completed

Dear Customers,
Our contact center system is going to be upgraded the 17th Aug starting at 7pm French Time.
We don't expect any major issue on phone system, however some disconnection may happen.
We expect Live Chat unavailability during 1h.
Thanks for your patience.

Update(s):

Date: 2020-08-18 16:04:51 UTC
maintenance has been scheduled between 6pm and 11pm FR time on 18th. No major issue expected.

Posted Aug 11, 2020 - 06:27 UTC

This scheduled maintenance affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).