Spam issue with a outgoing mails

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Customer Service

Resolved

Due to an anti-spam issue, emails sent automatically through our ticketing platform may not be received. As a work-around you will be able to find them in your spam folder. Issue is known and under fix. Related travaux task: http://travaux.ovh.net/?do=details&id=45973

Update(s):

Date: 2020-08-06 15:27:50 UTC
Fix confirmed. System back to normal since 17.04.

Date: 2020-08-06 15:15:00 UTC
Fix has been deployed, tests in progress.

Posted Aug 06, 2020 - 15:11 UTC

This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).