OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Cluster028 - Filerz786
Incident Report for Web Cloud
Resolved
Dear customers,

You may encounter some problems with hosting on cluster 028 (filerz786).

Following all the necessary information.

Start time: Wednesday June 24 2020 11:00 AM UTC+2 (Europe/Paris)
Severity level : medium
User impact : Service Degraded

Update(s):

Date: 2020-06-30 08:15:40 UTC
We keep monitoring and performing operations to limit the impact on that filerz.


Date: 2020-06-26 09:48:20 UTC
We've identified a root cause on this filerz, we need to perform a few operations upstream.

These can have a slight impact on performance.

We continue to perform additional corrective actions in order to limit as much as possible the impact on current and future operations.

Date: 2020-06-25 13:20:26 UTC
The filerz is currently stabilized, we keep monitor him closely

Date: 2020-06-25 11:22:51 UTC
Ftp restoration are currently delayed but our snap can always being access by FTP :
https://docs.ovh.com/fr/hosting/restauration-ftp-filezilla-espace-client/

Date: 2020-06-25 08:24:47 UTC
We reduce ours improvements work on this filer for the day to not impact performance during the day.

Date: 2020-06-24 15:04:11 UTC
We reduced impact on this filerz, more improvement coming soon.

Some disturbance could happen, we keep this task open while they are not solved.
Posted Jun 24, 2020 - 09:52 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).