Our Standard and SoYouStart support might not be available for customers calling us from local Orange operator. Incident has been escalated to our local provider and we are waiting reestablishment ETA. As a work-around we remain available through other channels, and back-up numbers have been put in place : Standard +48717079123, SoYouStart +48717079091.
Update(s):
Date: 2020-06-03 15:03:21 UTC Incident has been resolved since 13.30PM UTC+2.
Date: 2020-06-03 09:55:14 UTC The latest update from our supplier is that this problem is due to inter carrier relationships in Poland with Orange Operator.
There are many numbers affected, and at the moment there is no ETA.
Posted Jun 02, 2020 - 15:33 UTC
This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).
