OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Webhosting cluster
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the major incident on: Service degradation on network equipments

Following all the necessary information.

Start time: Mon Mar 30 2020 18:08:42 Europe/Paris
Severity level : Major
User impact : Slowdowns/Outages observed on some hosted websites
Technical impact (DC/geographical area) : RBX
Root cause : Unknown
Related incident: http://travaux.ovh.net/?do=details&id=43793


Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2020-03-30 17:20:22 UTC
All Web Hosting services are now available.

Date: 2020-03-30 17:15:57 UTC
Cluster020 is UP.

All clusters are now available.

Date: 2020-03-30 17:03:13 UTC
Cluster020 is almost up, we are working to make the last websites up and running.

Date: 2020-03-30 16:55:29 UTC
We are still working on cluster020.

Date: 2020-03-30 16:25:44 UTC
Cluster020 is in degraded state, we are working to make it available again.

All other clusters are available, including Cloud Web instances which are UP & running, but there still some slowness.
Posted Mar 30, 2020 - 16:12 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).