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FS#43552 — [cluster028] Degraded filerz availability / Performance

Attached to Project— Web Hosting / CloudDB
Incident
Cluster028
CLOSED
100%
Dear customers,

We are currently experiencing access issues to the filerz storage backends on cluster028.
Performance and access may be temporarily degraded as a result.


Start time: Tuesday MARCH 18 2019 21:00:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : Access and performance problems
Technical impact (DC/geographical area) : GRA / cluster028
Time resolution :
Current status : Doing

Date:  Wednesday, 18 March 2020, 02:58AM
Reason for closing:  Done
Additional comments about closing:  The issue has been resolved as of march 19 02:58 (Europe/Paris)
Comment by OVH - Tuesday, 17 March 2020, 22:57PM

We have narrowed down the issue and are currently working to resolve it.

Certain filerz have been taken offline to mitigate the impact on unaffected sites.