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FS#43423 — filerz31

Attached to Project— Web Hosting / CloudDB
Incident
Cluster020
CLOSED
100%
Dear customers,

You may have troubles to reach the websites hosted on filerz31/cluster020

Following all the necessary information.

Start time: March 11, 2020 10:00 am UTC
Technical impact: GRA

We are working on it.

Thank you for your understanding,
OVHcloud technical team
Date:  Tuesday, 17 March 2020, 10:32AM
Reason for closing:  Done
Comment by OVH - Thursday, 12 March 2020, 00:56AM

We will briefly shutdown the service in order to rectify the issue with this filerz. The operation will start around 00:15 am UTC.


Comment by OVH - Thursday, 12 March 2020, 01:08AM

We have changed the time to start at 00:15 because we are ready.


Comment by OVH - Thursday, 12 March 2020, 01:13AM

Operation started. We are gently stoping connections to this server.


Comment by OVH - Thursday, 12 March 2020, 03:49AM

The filerz is now back in service since 02:18

We had a few hiccups on the cluster 20 after the filerz was fixed which caused some websites to be temporarily unavailable. Everything is now back to normal and more stable.