OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Private Cloud Autorenew
Incident Report for Customer Service
Resolved
Nous avons identifié un incident sur le renouvellement de certains services Private Cloud (PCC).
Certains services ont été renouvelé deux fois ( Mars et Avril )

Nous travaillons à la résolution du problème et au remboursement des factures impactées.

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We have identified an issue regarding some Private Cloud autorenewed (PCC).
Some Services renewed for 2 month instead of one

We are working on resolving the issue and refunding impacted bills

Update(s):

Date: 2020-03-05 16:04:11 UTC
tout les clients impactés ont été remboursés

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all impacted customers have been refunded
Posted Mar 04, 2020 - 10:14 UTC
This incident affected: Corporate websites || Corporate websites.