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FS#43278 — Private Cloud Autorenew

Attached to Project— Corporate Website
Incident
Backend / Core
CLOSED
100%
Nous avons identifié un incident sur le renouvellement de certains services Private Cloud (PCC).
Certains services ont été renouvelé deux fois ( Mars et Avril )

Nous travaillons à la résolution du problème et au remboursement des factures impactées.

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We have identified an issue regarding some Private Cloud autorenewed (PCC).
Some Services renewed for 2 month instead of one

We are working on resolving the issue and refunding impacted bills
Date:  Thursday, 05 March 2020, 17:02PM
Reason for closing:  Done
Additional comments about closing:  tout les clients impactés ont été remboursés

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all impacted customers have been refunded