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FS#43243 — cluster020 cluster028

Attached to Project— Web Hosting / CloudDB
Incident
GRA / All clusters
CLOSED
100%
Dear customers,

You may have troubles to reach the websites hosted on cluster020 / cluster028.

Following all the necessary information.

Start time: March 02, 2020 13:31 am UTC
Technical impact: GRA / cluster020 / cluster028

We are working on it.

Thank you for your understanding,
OVHcloud technical team
Date:  Monday, 02 March 2020, 17:24PM
Reason for closing:  Done
Additional comments about closing:  Many filerz have been impacted by the incident.
Maintenance has been done on each filerz.
Diagnostic has been done and we will continue to work on our infrastructure to prevent this type of incident.
Comment by OVH - Monday, 02 March 2020, 14:55PM

Problem has been solved on cluster020.
We continue to investigate on cluster028.


Comment by OVH - Monday, 02 March 2020, 15:56PM

Service is being restored.
Slowdowns are still encountered.
We continue to work on it..