Support Phone Contact : quality of voice issue

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Customer Service

Resolved

We are currently experiencing network issues on our internal infrastructure. Voice quality may be randomly impacted. You can contact us through other channels, from your manager.

Update(s):

Date: 2020-02-28 14:16:12 UTC
Monitoring confirms issues has been permanently fixed.

Date: 2020-02-28 13:23:14 UTC
Patch has been applied at 12.40pm. Quality is back to normal, teams are currently monitoring systems to ensure fix is permanent.

Posted Feb 28, 2020 - 10:00 UTC

This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).