Start time: Mon Feb 10 2020 12:07:19 PM Europe/Paris
Severity level : Major
User impact : HTTPS handshake
Technical impact (DC/geographical area) : All cluster020-029
Root cause : Unknown
Scope of impact : All offers on cluster020-029
Time resolution : Unknown ETA
Current status : open + 40% complete
On-going actions : Loadbalancers rollback configuration
Workaround : NA
Update(s):
Date: 2020-02-10 11:33:37 UTC All done
Date: 2020-02-10 11:21:56 UTC Cluster022
Cluster023
Cluster024
Cluster027
Cluster029
Done
Date: 2020-02-10 11:15:32 UTC Fixed on:
Cluster020
Cluster025
Cluster028
Posted Feb 10, 2020 - 11:11 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).