OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Espace client / Manager / Order funnel / API
Incident Report for Customer Service
Resolved
Bonjour,
Un incident sur l'espace client a rendu indisponible l'espace client section facturation en Europe, entre 11h18 UTC+1 et 13h07 UTC+1. Le tunnel de commande a également été impacté.
Une erreur humaine de configuration est à l'origine de l'incident.
Le service est revenu dans son état nominal complet.
Désolé pour la gêne occasionnée.

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Hello,
An issue was ongoing on Manager took down the billing section on Europe cluster, between 11:18 UTC+1 and 13:07 UTC+1. Order funnel was also impacted.
A human error on a configuration file was the root-cause.
Service is back to normal.
Sorry for the inconvenience.
Posted Jan 30, 2020 - 12:13 UTC
This incident affected: Control panel & API || Control panel (EU, CA).