Issue with job tasks for FTP snapshot restoring, database dump & import, module creation

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Web Cloud

Resolved

Dear customers,

We are experiencing trouble with jobs task for FTP snapshot restoring, database dump and import, module creation.
This is linked with http://travaux.ovh.net/?do=details&id=42559.
Relevant teams are notified and working on it.

Start time: Monday, January the 21th 2 P.M.
Technical impact: All web clusters
Current status: ongoing

Thank you for your understanding.
We will keep you informed.

OVH Technical team

Update(s):

Date: 2020-01-21 16:12:25 UTC
Problem fixed, job tasks are running normally now.

Posted Jan 21, 2020 - 15:23 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).