OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
SSL certificates operations
Incident
Report for Web Cloud
Resolved
Dear customers,
Our SSL robots can have some delay to deliver new SSL certificates.
Worst delay is 24hour late.
New SSL activation, and regeneration are concerned.
We are working to understand the issue and restore a normal delay (max 30 minutes in normal case)
Start time: Sunday JAN 12 2019 16:00:00 UTC+2 (Europe/Paris)
Severity level : Low
User impact : Delay to deliver operations on SSL
Technical impact (DC/geographical area) : GRA
Time resolution :
Current status : Todo
Thank you for your understanding.
We will keep you informed.
OVH Technical team
Update(s):
Date: 2020-01-13 16:53:24 UTC
All tasks are now applied. Issue is over.
We working to fix permanently the root cause.
Date: 2020-01-13 16:48:35 UTC
All other clusters fixed :
- cluster026
- cluster020
- cluster014
- cluster010
- cluster023
- cluster015
- cluster011
- cluster003
- cluster006
- cluster028
- cluster005
- cluster017
- cluster002
- cluster007
- cluster012
- cluster024
- cluster022
- cluster025
- cluster016
Date: 2020-01-13 16:31:02 UTC
Cluster 021 & cluster027 was fixed.
Date: 2020-01-13 15:51:05 UTC
Cluster 013 & cluster029 was fixed.
Our SSL robots can have some delay to deliver new SSL certificates.
Worst delay is 24hour late.
New SSL activation, and regeneration are concerned.
We are working to understand the issue and restore a normal delay (max 30 minutes in normal case)
Start time: Sunday JAN 12 2019 16:00:00 UTC+2 (Europe/Paris)
Severity level : Low
User impact : Delay to deliver operations on SSL
Technical impact (DC/geographical area) : GRA
Time resolution :
Current status : Todo
Thank you for your understanding.
We will keep you informed.
OVH Technical team
Update(s):
Date: 2020-01-13 16:53:24 UTC
All tasks are now applied. Issue is over.
We working to fix permanently the root cause.
Date: 2020-01-13 16:48:35 UTC
All other clusters fixed :
- cluster026
- cluster020
- cluster014
- cluster010
- cluster023
- cluster015
- cluster011
- cluster003
- cluster006
- cluster028
- cluster005
- cluster017
- cluster002
- cluster007
- cluster012
- cluster024
- cluster022
- cluster025
- cluster016
Date: 2020-01-13 16:31:02 UTC
Cluster 021 & cluster027 was fixed.
Date: 2020-01-13 15:51:05 UTC
Cluster 013 & cluster029 was fixed.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).