OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
cloudweb
Incident Report for Web Cloud
Resolved
Dear customers,

You may have troubles to reach some cloudweb instances (17) hosted on cluster024

Following all the necessary information.

Start time: 2019-12-25 20:40 UTC+1
End time: 2019-12-25 22:30 UTC+1
Severity level: medium
Technical impact: GRA / cluster024
Root cause: public cloud instance read only disk

We are working on it.

Thank you for your understanding,
OVHcloud technical team.

Impacted instances :
webc357.cluster024.gra.hosting.ovh.net
webc3093.cluster024.gra.hosting.ovh.net
webc002.cluster024.gra.hosting.ovh.net
webc1659.cluster024.gra.hosting.ovh.net
webc3094.cluster024.gra.hosting.ovh.net
webc3095.cluster024.gra.hosting.ovh.net
webc3129.cluster024.gra.hosting.ovh.net
webc3130.cluster024.gra.hosting.ovh.net
webc3131.cluster024.gra.hosting.ovh.net
webc3132.cluster024.gra.hosting.ovh.net
webc3133.cluster024.gra.hosting.ovh.net
webc3134.cluster024.gra.hosting.ovh.net
webc086.cluster024.gra.hosting.ovh.net:
webc3103.cluster024.gra.hosting.ovh.net
webc1643.cluster024.gra.hosting.ovh.net
webc3136.cluster024.gra.hosting.ovh.net
webc1423.cluster024.gra.hosting.ovh.net

Update(s):

Date: 2019-12-25 21:42:10 UTC
Faulty connector replaced, service is up.

Date: 2019-12-25 20:56:52 UTC
Datacenter intervention in progress in order to replace faulty disks / raid controller
Posted Dec 25, 2019 - 20:17 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).