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FS#42202 — cloudweb

Attached to Project— Web Hosting / CloudDB
Incident
Cluster024
CLOSED
100%
Dear customers,

You may have troubles to reach some cloudweb instances (17) hosted on cluster024

Following all the necessary information.

Start time: 2019-12-25 20:40 UTC+1
End time: 2019-12-25 22:30 UTC+1
Severity level: medium
Technical impact: GRA / cluster024
Root cause: public cloud instance read only disk

We are working on it.

Thank you for your understanding,
OVHcloud technical team.

Impacted instances :
webc357.cluster024.gra.hosting.ovh.net
webc3093.cluster024.gra.hosting.ovh.net
webc002.cluster024.gra.hosting.ovh.net
webc1659.cluster024.gra.hosting.ovh.net
webc3094.cluster024.gra.hosting.ovh.net
webc3095.cluster024.gra.hosting.ovh.net
webc3129.cluster024.gra.hosting.ovh.net
webc3130.cluster024.gra.hosting.ovh.net
webc3131.cluster024.gra.hosting.ovh.net
webc3132.cluster024.gra.hosting.ovh.net
webc3133.cluster024.gra.hosting.ovh.net
webc3134.cluster024.gra.hosting.ovh.net
webc086.cluster024.gra.hosting.ovh.net:
webc3103.cluster024.gra.hosting.ovh.net
webc1643.cluster024.gra.hosting.ovh.net
webc3136.cluster024.gra.hosting.ovh.net
webc1423.cluster024.gra.hosting.ovh.net
Date:  Wednesday, 25 December 2019, 22:40PM
Reason for closing:  Done
Additional comments about closing:  Faulty connector replaced, service is up.
Comment by OVH - Wednesday, 25 December 2019, 21:56PM

Datacenter intervention in progress in order to replace faulty disks / raid controller