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FS#41938 — sharedsql011.sql008, clouddb033.sql007

Attached to Project— Web Hosting / CloudDB
Incident
GRA / All clusters
CLOSED
100%
Dear Customers,

Please note the major incident on : sharedsql011.sql008, clouddb033.sql007

Following all the necessary information.

Start time: Mon Dec 09 2019 02:25 AM Europe/Paris
Severity level : Major
User impact : Host unavailable
Technical impact (DC/geographical area) : GRA
Root cause : Hardware failure
Scope of impact : Perso / pro offers
Current status : In progress

Thank you for your understanding

OVHcloud Technical team
Date:  Monday, 09 December 2019, 02:42AM
Reason for closing:  Done