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FS#41895 — ftpback EU

Attached to Project— Serveurs dédiés
Incident
ALL
CLOSED
100%
Dear Customers,

Please note the following incident regarding FTPS connections to your "ftpback" backup server.

Following all the necessary information.

Start time: Wed Dec 01 2019 23:59 UTC
User impact : Access to backup servers using FTPS
Technical impact (DC/geographical area) : All DCs in Europe
Root cause : A SSL certificate reached its expiration date.
Scope of impact : ftpback EU
Current status : in progress
ETA: 4 days

Unfortunately we are not able to renew the expirated certificate at the moment, we will let you know when we will have further information.
Please note that you can still use FTP, NFS and CIFS to access your backups.

Sorry for the inconvenience.

OVHcloud Technical team
Date:  Monday, 09 December 2019, 17:26PM
Reason for closing:  Done
Comment by OVH - Monday, 09 December 2019, 17:08PM

We are deploying the new certificate.


Comment by OVH - Monday, 09 December 2019, 17:26PM

The new certificate is now deployed, incident is over.