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FS#4183 — RBX-3

Attached to Project— Datacenters
Incident
tous les datacenters
CLOSED
100%
Nous avons un probleme electrique sur une partie de RBX-3.
Date:  Wednesday, 12 May 2010, 21:21PM
Reason for closing:  Done
Comment by OVH - Wednesday, 12 May 2010, 16:33PM

Le probleme a duré 30 secondes sur la moitier du datacentre.

May 12 15:22:14 GMT: %C6KPWR-SW2_SPSTBY-4-PSOUTPUTDROP: Power supply 1 output has dropped
May 12 15:22:14 GMT: %C6KPWR-SW2_SPSTBY-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity adjusted to 2671.20W
May 12 15:22:14 GMT: %C6KPWR-SW2_SPSTBY-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match.
May 12 15:22:14 GMT: %C6KPWR-SW2_SPSTBY-4-PSOUTPUTDROP: Power supply 2 output has dropped
May 12 15:22:14 GMT: %C6KPWR-SW2_SPSTBY-4-INPUTCHANGE: Power supply 2 input has changed. Power capacity adjusted to 2671.20W
May 12 15:22:14 GMT: %C6KPWR-SW1_SP-4-PSOUTPUTDROP: Power supply 1 output has dropped
May 12 15:22:14 GMT: %C6KPWR-SW1_SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity adjusted to 2671.20W
May 12 15:22:14 GMT: %C6KPWR-SW1_SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match.
May 12 15:22:14 GMT: %C6KPWR-SW1_SP-4-INPUTCHANGE: Power supply 2 input has changed. Power capacity adjusted to 2671.20W


May 12 15:23:47 GMT: %C6KPWR-SW1_SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity adjusted to 5771.64W
May 12 15:23:47 GMT: %C6KPWR-SW1_SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match.
May 12 15:23:47 GMT: %C6KPWR-SW1_SP-4-INPUTCHANGE: Power supply 2 input has changed. Power capacity adjusted to 5771.64W
May 12 15:23:48 GMT: %C6KPWR-SW2_SPSTBY-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity adjusted to 5771.64W
May 12 15:23:48 GMT: %C6KPWR-SW2_SPSTBY-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match.
May 12 15:23:48 GMT: %C6KPWR-SW2_SPSTBY-4-INPUTCHANGE: Power supply 2 input has changed. Power capacity adjusted to 5771.64W


Comment by OVH - Wednesday, 12 May 2010, 16:55PM

45 baies ont été en defaut.

L'origine vient de l'onduleur UPS2. Les équipes de fabriquant
arrivent sur place. On va remonter les évennements au niveau
de l'onduleur pour connaitre l'origine du probleme. Il se
peut qu'il s'agisse d'une erreur de manipulation humaine.
A confirmer ce qui a été à l'origine du probleme.


Comment by OVH - Wednesday, 12 May 2010, 18:54PM

Une erreure humaine est à l'origine du probleme. L'onduleur a été coupé
volontairement ... on essaie de savoir ce qu'il s'est passé dans la tete
du responsable ... c'est pas les doigts qu'il faut couper ...