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FS#41779 — cluster026 SSH/SFTP

Attached to Project— Web Hosting / CloudDB
Incident
Cluster026
CLOSED
100%
Dear customers,

We are experiencing issues on SSH/SFTP hosts. We are investigating.

Following all the necessary information.

Start time: Tuesday DEC 03 2019 14:30:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA / cluster026
Time resolution : 45 minutes
Current status : Ongoing

Thank you for your understanding.
We will keep you informed.

OVH Technical team
Date:  Tuesday, 03 December 2019, 17:07PM
Reason for closing:  Done
Additional comments about closing:  We found the reason of SSH/SFTP sessions being unavailable and it has been fixed.