OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
sharedsql011.sql008, clouddb033.sql007
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the major incident on : sharedsql011.sql008, clouddb033.sql007

Following all the necessary information.

Start time: Sun Nov 24 2019 10:00 PM Europe/Paris
Severity level : Major
User impact : Host unavailable
Technical impact (DC/geographical area) : GRA
Root cause : Hardware failure
Scope of impact : Perso / pro offers
Current status : In progress

Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2019-11-24 09:38:03 UTC
Servers are back online.

Date: 2019-11-24 09:15:59 UTC
Task is linked to: http://travaux.ovh.net/?do=details&id=41657
Posted Nov 24, 2019 - 09:15 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).