OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
cluster020 https
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the major incident on : cluster 020 https traffic
Following all the necessary information.
Start time: Tue Nov 19 2019 12:00 PM Europe/Paris
Severity level : Major
User impact : HTTPS traffic is KO
Technical impact (DC/geographical area) : GRA cluster 020
Root cause : Loadbalancers configuration
Scope of impact : Perso / pro offers
Time resolution : 1h15
Current status : fixed
On-going actions : Preventing issue from reproducing again
Workaround : http traffic is ok
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2019-11-19 12:39:43 UTC
Root cause found on our loadbalancers configuration
Service is now UP
We're checking to prevent this issue from happening again
Please note the major incident on : cluster 020 https traffic
Following all the necessary information.
Start time: Tue Nov 19 2019 12:00 PM Europe/Paris
Severity level : Major
User impact : HTTPS traffic is KO
Technical impact (DC/geographical area) : GRA cluster 020
Root cause : Loadbalancers configuration
Scope of impact : Perso / pro offers
Time resolution : 1h15
Current status : fixed
On-going actions : Preventing issue from reproducing again
Workaround : http traffic is ok
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2019-11-19 12:39:43 UTC
Root cause found on our loadbalancers configuration
Service is now UP
We're checking to prevent this issue from happening again
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).