OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
European services management of Canadian customers
Incident Report for Customer Service
Resolved
Hello,

Canadian customers with European services can't list or manage their services since yesterday 11:00am UTC+2.
Our teams are investigating.

--
Bonjour,
Nos clients canadiens ne peuvent plus lister ou gérer leur services Européen depuis l'API ou l'espace client depuis hier 11:00 UTC+2.
Nos équipes interviennent.

Update(s):

Date: 2019-10-18 09:04:59 UTC
One of our internal component was failing, we found the root-cause and fixed the issue.
Traffic is now back online and Canadian customer can manage their European services.
Sorry for the inconvenience.

--
Un composant interne était en défaut, nous l'avons isolé, et réparé le soucis.
Le trafic est dorénevant rétabli, les clients Canadiens peuvent de nouveau gérer leurs services Européens.
Désolé pour le dérangement.
Posted Oct 18, 2019 - 08:38 UTC
This incident affected: Corporate websites || Corporate websites.