We inform you that you may face high access time to websites hosted on cluster 020 due to high load, we investigate the origin.
Following all the necessary information.
Start time: Monday SEP 09 2019 16:00:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA / cluster 020
Root cause : High load
Time resolution :
Current status : Ongoing
Thank you for your understanding.
We will keep you informed.
OVH Technical team
Update(s):
Date: 2019-09-09 18:16:48 UTC Due to internal network congestion, traffic between web servers and filerz was disturbed.
The situation is back to normal
Posted Sep 09, 2019 - 15:19 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).