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FS#40452 — Cluster020

Attached to Project— Web Hosting / CloudDB
Incident
Cluster020
CLOSED
100%
Dear customers,

We inform you that you may face high access time to websites hosted on cluster 020 due to high load, we investigate the origin.


Following all the necessary information.

Start time: Monday SEP 09 2019 16:00:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA / cluster 020
Root cause : High load
Time resolution :
Current status : Ongoing

Thank you for your understanding.
We will keep you informed.

OVH Technical team
Date:  Monday, 09 September 2019, 20:16PM
Reason for closing:  Done
Comment by OVH - Monday, 09 September 2019, 20:16PM

Due to internal network congestion, traffic between web servers and filerz was disturbed.
The situation is back to normal