We inform you that you may face high access time to websites hosted on cluster 021
Following all the necessary information.
Start time: Thursday Sept 05 2019 15:01:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA / cluster 021
Root cause : Unknown
Current status : Done
Thank you for your understanding.
We will keep you informed.
OVH Technical team
Update(s):
Date: 2019-09-05 16:04:17 UTC We don't observe any impact anymore on the cluster.
Date: 2019-09-05 15:17:43 UTC We have taken multiple measures to mitigate the impact on the cluster.
Everything is back to normal, we will continue to investigate for a while.
Posted Sep 05, 2019 - 13:11 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).