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FS#40399 — Cluster021

Attached to Project— Web Hosting / CloudDB
Incident
Cluster021
CLOSED
100%
Dear customers,

We inform you that you may face high access time to websites hosted on cluster 021


Following all the necessary information.

Start time: Thursday Sept 05 2019 15:01:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA / cluster 021
Root cause : Unknown
Current status : Done

Thank you for your understanding.
We will keep you informed.

OVH Technical team
Date:  Thursday, 05 September 2019, 18:02PM
Reason for closing:  Done
Additional comments about closing:  We don't observe any impact anymore on the cluster.
Comment by OVH - Thursday, 05 September 2019, 17:17PM

We have taken multiple measures to mitigate the impact on the cluster.
Everything is back to normal, we will continue to investigate for a while.